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Frequently asked questions
General
A: At Twisted Bitters, we aim to ensure a smooth and efficient shipping experience for all our online customers. We offer several shipping options to accommodate different needs:
1. **Standard Shipping**: Typically, orders are processed and shipped within 1-3 business days, with an estimated delivery time of 5-7 business days after shipping. This option is available for a flat rate across domestic orders.
2. **Local Shipping**: Special rates apply to local shipping – Please choose correct shipping option at checkout. These orders are usually delivered within 2-3 business days after processing.
3. **International Shipping**: Please note that we currently do not ship internationally, but we are working on expanding our shipping range in the future. If you have any additional questions about our shipping policies, feel free to contact our customer service team.
4. **Order Tracking**: Once your order is shipped, you will receive an email notification with a tracking number. This allows you to monitor the status of your delivery in real-time.
5. **Shipping Costs**: Shipping fees are calculated based on the chosen shipping method at checkout. Free shipping promotions may apply to orders over a certain amount, so be sure to check our site for the latest offers.
6. **Packaging**: We take great care in packaging our products securely to ensure they arrive in perfect condition. Sustainable and eco-friendly materials are used whenever possible, reflecting our commitment to environmental responsibility.
For any further questions or specific shipping inquiries, our customer service team is always ready to assist you. You can reach out through our website's contact page for personalized support.
FAQ
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